We are committed to providing you with the best possible care.  If you have medical insurance, we are anxious to help you receive your maximum allowable benefits.  In order to achieve these goals, we need your assistance and your understanding of our payment policy.

Payment for services is due at the time services are rendered unless payment arrangements have been approved in advance by our staff.  We accept cash, checks, MasterCard, or Visa.  We will be happy to process your insurance claim-form for reimbursement of services rendered.  A valid insurance card must accompany any such request.

If your insurance plan requires a Referral from your Primary Care Physician it is your responsibility to obtain those Referrals BEFORE your scheduled appointment with our office.

We must emphasize that, as medical care providers, our relationship is with you, not your insurance company.  While the filing of insurance claims is a courtesy that we extend to our patients, all charges are your responsibility from the date the services are rendered. This applies to any and all office visits and/or surgeries on any date, performed by the physician.  Returned checks and balances older than 30 days may be subject to additional collection fees. 

We will gladly discuss your proposed treatment and answer any questions relating to your insurance. 

You must realize, however, that:

1.      Your insurance is a contract between you, your employer and the insurance company.  We are not a party to that contract.  It is your responsibility to understand your insurance plan benefits and exclusions.

2.      Our fees are considered to fall within the reasonable and customary range by most plastic surgery practices. The insurance companies, however, only pay what they determine is a maximum allowable amount for your contract.  It has nothing to do with either reasonable or customary.

3.      Not all services are a covered benefit in all insurance contracts.  Some insurance companies arbitrarily select certain services they will not cover.  The insurance companies, not the doctors, determine what is “medically necessary”.  We cannot make a cosmetic procedure “medically necessary”.  If we think it is medically necessary, we will help you exhaust all appeals for coverage.

4.      The “global period” is 90 days after surgery or 10 days after some office procedures during which follow up visits are included in the initial fee.  After those time periods expire, office visits will be charged separately.

If you have any questions about the above information or any uncertainty regarding your insurance coverage please don’t hesitate to ask us.  We are here to help you.